Terms and Conditions for the supply of Books4Spain products
1. Your details
a. When you register with the Books4Spain website, you will be required to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.
b. If any of your details change, such as your credit card billing address, you must update your details by signing into your account on the Books4Spain website, and updating the relevant section.
2. The contract between us
a. Any contract for purchases made through the website will be with Books4Spain Limited ("Books4Spain").
b. Books4Spain must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. Payment is taken at the point and time of order. Once payment has been received Books4Spain will confirm that your order has been received by sending an email to the email address you provide as part of the registration process, which may be updated by you from time to time. The order confirmation email will include your name, the order number and the total price. Books4Spain acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.
c. Books4Spain are entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by email. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.
d. The Books4Spain site is for personal and non-commercial use. You may not use the site to place orders which will be, or are being, sold on to a third party. If you are suspected of using the site in this way then we reserve the right to withdraw from the contract and cancel your orders.
3. Withdrawal by you from the contract
If you are an individual and are not buying goods on behalf of a business, there are certain circumstances in which you may withdraw from the contract and these are set out here. This right to withdraw does not apply to business buyers.
a. You may cancel your order for goods at any time up to the end of the twenty first working day after you have received the goods. You do not need to give Books4Spain any reason for cancelling your order nor will you have to pay any penalty.
b. The only circumstance in which you cannot cancel your order is where you have taken the goods you have ordered (or the ones in relation to which you want to cancel) out of the sealed package in which they were delivered.
c. To cancel your order you must notify Books4Spain by email to email@example.com from the email address which is associated with your account with us. We reserve the right to request written confirmation of such notice signed by you.
d. If you have received the goods before you cancel your order then, unless you have lost your right to cancel because you have taken the goods out of their sealed package, you must send them back to the Books4Spain return address at your own cost and risk, unless the goods were supplied faulty or damaged. If you cancel your order but Books4Spain has already processed the goods for delivery and you have received them, you must not unpack the goods when they are received by you and you must send the goods back to Books4Spain at the Books4Spain return address at your own cost and risk as soon as possible.
e. Once you have notified Books4Spain that you are cancelling your order, any sum debited to Books4Spain from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order.
4. Availability of goods you order
a. The expected Availability of products sold by Books4Spain is indicated in the Availability field for that product on the Books4Spain website but such Availability is not guaranteed and if Books4Spain has insufficient stock to deliver the goods ordered by you, or is unable to source the relevant product in the time indicated, we will notify you as soon as possible and any sum debited by Books4Spain from your credit card will be re-credited to your account and Books4Spain will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Books4Spain will not be obliged to offer any additional compensation for disappointment suffered.
b. Stocks of products offered at a special offer price are subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update. Please note that the price the goods are offered for tender are as displayed in the Books4Spain Shopping Cart.
5. Special offers and promotions
Prices exclude postage and packing. Special Offers are subject to change and availability. Prices exclude postage and packing. Any Promotional Discount Codes do NOT apply to Special Offers and certain eBooks.
6. Delivery of goods to you
a. Books4Spain will post, or arrange a courier on your behalf, for the goods ordered by you to the person and address you give Books4Spain at the time you make your order. For goods delivered outside of the EU, the consignee (ie the person to whom the consignment is sent) will be the declarant and importer into the country for which the consignment is destined. The consignee will be responsible for both customs clearance and payment of customs duties and local taxes where required.
b. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of despatch of the order. All delivery times quoted on the website are estimates only, based on availability, normal processing and delivery companies.
c. You will become the owner of the goods you have ordered when the goods are despatched to you from our distribution centre.
7. Value Added Tax (VAT)
a. VAT stands for value added tax, which is charged on goods sold by Books4Spain within the European Union (EU). In accordance with the laws governing members of the European Union Books4Spain is obliged to charge VAT on all orders delivered to destinations in member countries of the EU. The rate of VAT depends on the nature of the product and where it is sourced from or delivered to.
b. Prices displayed on Books4Spain website are inclusive of the relevant UK VAT rate for that product if it is sold within the EU. Your final price may be different depending upon the VAT rate that applies to your location. Where additional VAT is payable this will be clearly displayed in the checkout once we know the destination of the goods.
c. Goods sold by Books4Spain that are shipped to addresses outside of the EU generally not subject to VAT. When ordering goods from Books4Spain for delivery overseas, you may be subject to import duties and taxes that are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.
d. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Books4Spain, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
This is as follows:
a. If the goods Books4Spain delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, Books4Spain shall have no liability to you unless you notify Books4Spain of the problem, by email to firstname.lastname@example.org from the email address associated with your account with us within 10 working days of the delivery of goods in question. We reserve the right to request written confirmation of such notice signed by you.
b. If you do not receive goods ordered by you within 30 days of the date on which they were despatched to you, Books4Spain shall have no liability to you unless you notify Books4Spain by email to email@example.com from the email address associated with your account with us of the problem within 40 days of the date on which the goods were despatched to you. We reserve the right to request written confirmation of such notice signed by you.
c. If you notify a problem to Books4Spain under this condition, Books4Spain only obligation will be, at its option, to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question to the original method of payment.
d. Books4Spain will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to Books4Spain under this condition and Books4Spain shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph (c) above.
e. Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit Books4Spain liability to you for any death or personal injury resulting from its negligence.
f. Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract.
10. Force Majeure
Books4Spain shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
If any part of these conditions is unenforceable (including any provision in which Books4Spain excludes its liability to you) the enforceability of any other part of these conditions will not be affected.
Books4Spain operate a complaints handling procedure which is used to try to resolve disputes when they first arise. If you have a complaint, please contact us by email to firstname.lastname@example.org from the email address associated with your account with us. We reserve the right to request written confirmation of such notice signed by you.
13. Governing Law
Any contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have jurisdiction to resolve any disputes between us.
14. Entire Agreement
These terms and conditions, together with the current Books4Spain website prices, delivery details and Books4Spain contact details, set out the whole of our agreement relating to the supply of the goods to you by Books4Spain. These terms and conditions cannot be varied except in writing signed by a director of Books4Spain. In particular nothing said by any sales or customer service person on behalf of Books4Spain should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by Books4Spain. Books4Spain shall have no liability for any such representation being untrue or misleading.
The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. Books4Spain shall not be responsible for any detrimental reliance you place on this website or its contents.
Books4Spain is providing this site and its contents (including any downloadable data or software) on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties, whether express or implied, to the fullest extent permitted by applicable law. In addition, Books4Spain makes no representations or warranties about the accuracy, completeness or suitability for any particular purpose of the information and related graphics published in this site or that any software or the server that makes it available are free of viruses or other harmful components.
The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Books4Spain howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by applicable law.
Neither Books4Spain nor any of its Directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Our website may contain hyperlinks. These hyperlinks connect you to sites of other organisations which are not our responsibility. We have used our reasonable endeavours in preparing our own website and the information included in it is done so in good faith. However, we have no control over any of the information you can access via other websites. Therefore, no mention of any organisation, company or individual to which our website is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of Books4Spain.
17. Promotional discount codes
We may occasionally offer discount codes to customers.
Discount codes are exclusive of online postage and packaging and can only be used once per person with one discount code to be used per transaction. Discount codes cannot be used with any other voucher, coupon or offer. Discount codes can only be used at time of purchase and not retrospectively. Any Promotional Discount Codes do NOT apply to Special Offers and certain eBooks.
Books4Spain discount codes can only be used on Books4Spain.com and not on any other sites owned or operated by, or affiliated with, Books4Spain. Discounts do not apply to eBooks which are subject to Agency agreements or any other products as may be notified by Books4Spain on its website. We reserve the right to withdraw codes at any time.
All discount codes are subject to their own terms and conditions.
18. Copyright notice
All design, text, graphics and the selection or arrangement thereof are the copyright of Books4Spain, or of other copyright owners. Permission is granted to electronically copy and print in hard copy portions of this site for the sole purpose of placing an order with Books4Spain, or using this site as a shopping resource. Any other use of materials on this site (including reproduction for purposes other than those noted above and modification, distribution, or republication) without the prior written permission of Books4Spain is strictly prohibited.
19. Trade marks
Books4Spain and its logo are registered trade marks belonging to Books4Spain. All other trade marks, product names and company names or logos used in this site are the property of their respective owners. No permission is given by Books4Spain in respect of the use of its or any such other trade marks, product names, titles or logos and such use may constitute an infringement of the holder's rights.
20. Submitting text for publication on Books4Spain.com
a. Users of our site may submit material for publication in various areas of the site (e.g. reviews and comments). We accept no liability in respect of any material submitted by users and published by us and we are not responsible for its content and accuracy.
b. If you want to submit material to us for publication on Books4Spain.com, you may do so on the following terms and conditions:
· Publication of any material you submit to us will be at our sole discretion. We reserve the right to make additions or deletions to the text or graphics prior to publication, or to refuse publication
· You warrant to us that any material you submit to us is your own original work and that you own the copyright and any other relevant rights.
· You warrant that the material you submit is not obscene, offensive, defamatory of any person or otherwise illegal.
· You agree not to post material which is deliberately intended to upset other users.
· You acknowledge that any breach of these warranties may cause us damage or loss and you agree to indemnify us in full and permanently against any third party liabilities, claims, costs, loss or damage we incur as a result of publishing material you submit to us, including consequential losses.
· We reserve the right to remove your access to individual services completely if we believe you are abusing the services in any way.
In these terms and conditions:-
'Books4Spain' means Books4Spain Limited, a company registered in England and Wales with registration number 03493999 or any connected organisation that actually supplies goods ordered by you and any successor to its business;
'working day' means every day of a calendar year apart from weekends and statutory and public holidays;
'us' means Books4Spain and you together; and
'you' and 'your' means the person ordering goods under these terms and conditions.